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For those involved in debt recovery, supporting engagement is critical, not just to resolve outstanding debts, but to protect vulnerable citizens, improve financial resilience, and uphold trust in public services. In this article, the CSA's head of policy, Daniel Spenceley explores why overcoming disengagement is so crucial, what barriers remain, and how collective action, including better financial education and tackling online misinformation, can create a more supportive environment for those in financial difficulty.

Michael Duncan, senior associate in the Built Environment sector at independent UK law firm Burges Salmon investigates High Street Rental Auctions in the context of the Levelling Up and Regeneration Act.

Proxima shares the best practices for ensuring successful delivery whilst getting the greatest value from increasingly constrained budgets

A group of people working together at a desk

Jane Frost CBE, chief executive of MRS looks at how social research can improve government decisions in light of changes imposed and driven by the pandemic.

Stephen Sidebottom explores the challenge facing organisations of adapting to change and why excellent risk management has never been a greater priority

Evidence, data and insight must be protected and prioritised in the UK’s Covid recovery, says MRS CEO Jane Frost CBE

In a post Covid-19 world, research will be vital in developing policy, planning services and governing effectively, writes Jane Frost

Victoria Robinson discusses the importance of reviewing risk culture in an organisation’s ongoing work

Digital inclusion for local councils is no longer an option, it’s a legal requirement, writes Hilary Stephenson

Victoria Robinson looks at the ways that risk management is changing and how the public sector needs to adapt to those changes

How can risk professionals in the public sector be trained as they tackle the many challenges that face them? Jane O’Leary discusses

The local government sector can no longer ignore the importance of web accessibility, says Hilary Stephenson

Paula Buckley, assistant director of customer services at Birmingham City Council, looks at the importance of creating immediate dialogue between authority and residents through an easily accessible and mobile responsive council website Birmingham City Council’s old site had been built in 2009, had cost a significant amount of money and been subject to a significant amount of criticism. There had been a number of attempts to improve it but it just wasn’t working for the people of the city.

Alarm's Jane O’Leary discusses the opportunities and challenges of new local authority service delivery models

Geoffrey Bowden, general secretary for the Association of Translation Services, discusses Article 50; a double edged sword for the UK language industry With our exit from the EU officially set in motion, the UK language industry, like many other sectors, faces a prolonged period of uncertainty as the terms of that exit are negotiated.

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Event Diary

Following a period of remarkable growth and momentum, Safety, Health and Wellbeing Live is making a powerful move—relocating its southern edition to the iconic London Olympia on 18–19 June 2025.

Housing 2025 is coming to Manchester Central on 24-26 June. Welcoming everyone in the housing and wider living sector under one roof, As the only place the whole UK housing sector comes together every year, it is where the sector will discuss and collaborate, identify solutions and speak with one voice to those framing the debate.

In January 2025, the Secretary of State for Science, Innovation and Technology announced a new ‘AI Opportunities Action Plan’ to encourage an increase in AI adoption across the UK. What will the Government’s plans for AI mean for local authority teams? How will emerging technologies affect environmental health services in the future?

Supplier Profiles

Words of World: Bridging language barriers with excellence

At Words of World, we specialise in professional translation and interpreting, d

Discover Harwich harbour like never before!

Experience and unforgettable 1 hour journey through maritime history and breathtaking landscapes.