Market research provides evidence which is critical for effective decision making in government and therefore needs to be carefully commissioned, urges the Market Research Society’s Jane Frost.
The National Courier Association (NCA) was formed in 1988 as a trading association to achieve a number of aims. High on this list was the desire to maintain a Nationwide membership of such quality that each individual Company, no matter how small, could offer customers a reliable Nationwide collection and delivery service to compete with the larger National Companies.
The British Printing Industries Federation explains how the UK’s fourth largest industrial sector is managing to keep things as green as possible by environmental reporting.
Sometimes it takes a step back to realise our print processes are stagnant. The BPIF discusses how an independent consultant can help organisations transform the way they print and save money
The British Printing Industries Federation explains how the UK’s fourth largest industrial sector is managing to keep things as green as possible.
The fall out from the phone hacking scandal has been far reaching. The Association of British Investigators, which works closely with UK local authorities, hopes that recommendations from a Home Affairs Select Committee report published in July will be implemented and help weed out those considered unscrupulous and unprofessional.
Alternative methodologies for market research have come about since the government’s austerity measures, and offer a cost effective way to ensure research lies at the heart of every local authority, says the Market Research Society.
Before outsourcing, you need to have clearly defined business objectives and an idea about how outsourcing fits into your existing strategy, urges the National Outsourcing Association
Martyn Hart, chairman, National Outsourcing Association, looks at why the government’s attitude to outsourcing in the public sector has changed
The National Outsourcing Association’s chairman Martyn Hart looks at why public sector outsourcing is on the rise and the benefits it can provide
With tighter budgets and the raft of new policies brought in by the coalition government, obtaining public views through research is now more useful than ever
The Professional Planning Forum's Paul Smedley uncovers the secrets of five recent successful customer contact stories and finds that it’s not the technology but how it’s used
Helen Martindale takes a look at the latest trends in promotional merchandise in the public sector and the sort of products that are widely purchased by government departments
Winning public sector projects at the Contact Centre Innovation Awards put the customer at the heart of service transformation
The Market Research Society explains the principles and practices behind good research and how it can benefit the government sector.
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Returning to the NAEC Stoneleigh in Warwickshire from 24-26 June, Road Transport Expo (RTX) is back with its winning ‘All about the truck’ formula.
19-20 November 2025, ExCeL London
elementalLONDON’s debut show is the latest launch from the team behind InstallerSHOW, building on the success of the elemental digital brand, which delivers news, views and solutions on reaching net zero to its audience of built environment professionals.
Education Business LIVE is a carefully designed conference and exhibition bringing together education people with a passion for the promotion and development of effective school leadership, management, learning and teaching.
At Frontline Cleaners Express Ltd, we understand the importance of a pristine, hygienic environme
Simon Dancer is a Board Member of the Institute of Economic Development, and a Director at AMION Consulting.
With employment laws changing, APSCo sets out how best to manage recruitment in 2025
