It is currently estimated that more than 376,000 older people live in around 10,300 care homes in the UK – a population that will increase significantly over the next 20 years as the number of people in the UK aged over 85 doubles. The Care Bill, which should receive Royal Assent shortly, aims to address the scandal of pensioners selling their homes in distress to pay for care

Louise Tibbert of the Public Sector People Managers’ Association examines the challenges of sustaining a good local government workforce and what future employment models might look like

Evidence shows that organisations that are making life easier for customers are facing financial pressures better. Katherine Potter from the Professional Planning Forum talks through some examples of firms that are successfully putting the customer first, and reaping the rewards

James Sutton, chief operating officer with the British Institute of Facilities Management (BIFM), explains how managers are working to change perceptions of this unsung profession

Manchester has long been a favourite for planners of conferences and events, and recent investment has helped to modernise services throughout the city, as Visit Manchester tells us