New tool launched for filling in online forms

GOV.UK Forms is to be rolled out across government, in a bid to make it quicker and easier for the public to fill out forms such as applying for emergency travel documents.

It is hoped the new tool will boost efficiency and speed up access to support.

The tool has already been used in the registration for redress for more than 300 sub-postmasters affected by the Horizon IT. It has cut out some of the lengthy paperwork, print-outs and administration.

It has also been used in the registration of XL Bully dogs and recruitment over 400 new volunteer coastguards. It is estimated the tool has already saved two years of processing time.

The tool is now set to be rolled out across all government departments after a successful trial.

Using technology is part of the government's aim to make public services work for working people, grow the economy, and make everyone across the country better off.

Minister for AI and Digital Government Feryal Clark said: "We’re enabling citizens to access essential government services more easily and securely, whether it’s applying for long overdue compensation or to become a volunteer.

"Not only will this modernise how the public interacts with us, but it allows departments to focus resources on improving public services - rather than administrative tasks.

"This early success marks the start of our ongoing mission to refine digital tools, building trust and ensuring government works for everyone, everywhere."

Christine Bellamy, CEO of the Government Digital Service (GDS) said: "GOV.UK Forms enables people running government services to create online forms in minutes, without the need for coding or design skills.

"By enabling teams to replace paper-based forms with digital alternatives that are quicker to process, more secure and more accessible, we’re helping to realise a more modern digital government that helps to give people their time back."