Government launches WhatsApp channel to give public information

The government has launched a new account on WhatsApp Channels, to which members of the public will be able to subscribe to receive important updates to their phones.

Messages will cover topics like updating on public services, news updates that affect a large part of the population or pointing to new guidance and public resources.

Channels are one way only and users can opt in or out at any time.

Cabinet Office Minister Alex Burghart said: "We are always looking for new ways to communicate with the public. WhatsApp is a hugely popular platform in the UK so we hope our new and entirely opt-in WhatsApp channel will be a useful way of providing people with updates from the government. We’re looking forward to seeing how people respond to this service and will develop it over time based on users’ feedback."