Birmingham City Council introduces Community Alert messaging service

Birmingham City Council has introduced a new free Birmingham Community Alert messaging service to warn its residents and workers about emergency incidents.

The service, run by the Birmingham Resilience Team, is based on the multi-channel Horizon platform from HTK and will warn of incidents from flooding and power failures to major road closures, health risks and evacuations.
 
Using HTK Horizon’s geographical mapping and multi-channel communications capabilities, the Birmingham Community Alert service automatically sends emergency messages based on postcode area, by email, SMS text, automated voice calls to mobile phone or landlines, pager or fax.

Residents sign up for the free service and select their preferred methods of contact. Two further locations can be added such as a work address and a relative or friend.

Deputy Leader of Birmingham City Council Paul Tilsley said: "Rapid delivery of information to as many people as possible is critical in emergencies to protect and reassure the public and manage the incident."

Further information:
Birmingham Community Alert