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Elite Refuse

At Elite Refuse, we pride ourselves on offering unrivalled customer service, expert industry knowledge, and complete flexibility to meet our customers’ needs.

Founded in 2022 by managing director Maui Smelt, Elite Refuse Ltd is dedicated to delivering efficient, sustainable, and cost-effective solutions to help refuse collection operations run smoothly and sustainably.

We work with a number of clients across the UK and understand the pressures felt by Municipal fleet/workshop managers, contractors and the private sector regarding keeping on top of spares and repairs – that’s where our hire fleet comes into its own along with the used and refurbished vehicles we have for sale – we’ve got our customers covered.  Specialising in the sale and hire of refuse collection vehicles, along with related parts, we maintain a fleet of vehicles ready for purchase or hire. If the ideal vehicle is not in stock, we will work with our partners to source the perfect solution.

Based just outside Retford we supply refurbished RCVs, provide spare parts, service and MOT prep and also have our own hire fleet of vehicles.  We provide vehicles for the UK Municipal market as well as for export.  Having our own team of technicians means we can give special attention to all our customers' requirements, making sure customer service is our number one priority.      
  
We’ve been building up our hire fleet over the last two years and are constantly adding new vehicles.  We have a regular turnover of vehicles which we refurb ready to be repurposed for new customers. The team here are dedicated and professional and provide an outstanding service, it’s fair to say that in the Industry we are known for being fair, professional, dependable and honest. Those values ring true throughout our whole business. Providing the best possible customer service is key for us, which we believe sets us apart. We are working well with a number of Municipal Authorities to provide hire vehicles both in the long and short term. Many of those authorities utilise our servicing and maintenance facilities when their own workshops are particularly under pressure. We’re able to offer a great service and take the pressure off their own organisation.       
 
Having our own professional workshops and spares stock works really well for our customers. They can utilise our services for pre MOT checks, LOLER etc and know they are getting a professional service. We refurb a number of vehicles every year and carry an extensive parts stock for customers to draw from.  Our hire fleet is pretty much at 100% utilisation which we’re really proud of.
 
Why use Elite Refuse Ltd?   
What sets us apart is our ability to support by providing new/refurbished vehicles, parts, service and hire. Our customers know they get great value for money without compromising on the levels of service we supply. There is a great deal of trust between Elite and our Customers and we work hard to maintain that. Our customer relationships are paramount, every member of staff works tirelessly to support our customer base, that makes us very proud. This can be seen here where we have just a few examples of testimonials from existing customers.

JUSTIN Coupland – East Lindsay District Council
Just around the Christmas of last year, we had a vehicle come off the road down an embankment. We initially thought that the window was broken and a few panels inside, but it ended up being the whole cab was twisted and out of shape. We phoned Maui with a list of parts and within a couple of days that was all delivered to our workshop and ready to be painted and then bolted on.
For a Workshop or Fleet Manager working to a schedule, twenty vehicles a day, just two spares - it's a dream.
I rely on getting the parts to get vehicles on the road, and people like Maui, they're just a godsend.
 
Andy Birks – Bassetlaw Council
We had a bit of a rough time at the end of 2021/beginning of 2022 when we had few staff, and our workshop was overloaded.   So, we picked the phone up and Maui said, yes, no problem, bring it over to ours and we’ll help out.
He prepared and presented the vehicle for us, and it was a straight pass for its MOT. Not a problem for Elite at all.  
I'd recommend Elite for their service which is often better than the manufacturer's service. 
You make a call to Maui and it’s ‘yeah, we're there in the morning, if not sooner.’ Maui's on our doorstep. 
Great service every time.

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Elite Refuse Ltd

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