Arcus FM

ABOUT ARCUS FM
Arcus FM is a leading provider of technology-led, people-driven facilities management (FM) services across the UK. Committed to redefining the FM industry, we combine innovative technology with deep expertise to ensure seamless, reliable service. We work closely with customers across various sectors to provide tailored solutions that promote operational excellence.

OUR MISSION AND VISION
Arcus’s mission is to deliver exceptional facilities management services that support safe, efficient, and resilient environments. Our vision is to set a new industry standard by integrating technology and a highly skilled workforce, allowing us to meet the unique needs of our customers and the communities we serve. Our "technology-led, people-driven" approach is the cornerstone of everything we do, ensuring we can meet the demands of modern facilities.

COMPREHENSIVE FACILITIES MANAGEMENT SERVICES
Arcus provides a full suite of services designed to meet each customer's specific needs. From day-to-day maintenance to complex, multi-site project management, we offer solutions that ensure smooth and effective operations.

PLANNED AND REACTIVE MAINTENANCE
Our nationwide, multi-skilled teams are available 24/7, offering both planned preventative maintenance and rapid-response reactive services to maintain optimal facility conditions. With our dynamic scheduling system, the closest qualified engineer is dispatched, reducing response times and minimising disruption to operations.

MECHANICAL AND ELECTRICAL (M&E) SERVICES
Our team of engineers manages a full spectrum of M&E services, including HVAC, lighting, power, and fire safety systems. We maintain compliance with regulatory standards while optimising system efficiency and energy use.

BUILDING FABRIC AND MINOR WORKS
Not all projects need extensive refurbishments. At Arcus, we offer building fabric and minor works services, providing essential repairs, refurbishments, and upgrades to maintain safe, functional, and aesthetically pleasing facilities.

REFRIGERATION SERVICES
Our F-Gas certified refrigeration engineers specialise in commercial and industrial refrigeration services, ensuring these systems operate effectively and efficiently. By prioritising preventative maintenance, we help customers lower energy costs and reduce their environmental impact.

SECURITY SERVICES
Arcus provides comprehensive security solutions, including access control, CCTV monitoring, and alarm systems. Our skilled security team is trained to respond effectively to incidents, ensuring the safety and peace of mind of our customers and their customers.

CLEANING AND ENVIRONMENTAL SERVICES
Arcus FM’s cleaning teams deliver high-quality cleaning and hygiene services across various sectors. By using LEAN methodologies, process mapping, and advanced equipment, we ensure that facilities remain clean, safe, and welcoming.

ARCUS PROJECTS
Arcus Projects offers full-scale project management services, from initial planning and design to execution and handover. Our projects range from small-scale refurbishments to large-scale refurbishments and extensions, with a focus on quality, safety, and efficiency. This division also provides minor works and building fabric services, offering a holistic approach to project management and maintenance.

INTEGRATING ADVANCED TECHNOLOGY
Technology is central to Arcus’s service model. Our proprietary platform, Helix, enables remote monitoring, real-time data collection, and proactive asset management. Our SMaRT Hub (Smarter Maintenance and Real-time Technology) provides insights into energy use, maintenance needs, and more. Through predictive analytics and IoT integration, we anticipate issues before they arise, minimising downtime and maximising operational efficiency.

COMMITMENT TO SUSTAINABILITY
Sustainability is a strategic priority at Arcus. Our primary targets include reducing Scope 1, 2, and 3 greenhouse gas emissions by 42% by 2030 and 90% by 2040. Our sustainable practices include:

• Carbon reduction: Through energy-efficient building management and remote monitoring, we help customers achieve their sustainability goals.
• Fleet electrification: Arcus has expanded its electric vehicle (EV) fleet, offering greener options for service delivery and reducing emissions.
• Sustainable waste management: With high recycling rates and waste reduction initiatives, our waste management practices align with a circular economy approach.
   

SOCIAL VALUE AND COMMUNITY IMPACT
Arcus prioritises creating positive social value within the communities we serve. Our initiatives focus on employability and community support for underrepresented groups, including young people, ex-service personnel, and individuals with health conditions. Through the Arcus in the Community (AitC) scheme, we provide donations to support worthwhile causes that align with our core mission of fostering healthy, resilient communities.

WORKING WITH FRAMEWORKS FOR STREAMLINED PROCUREMENT
At Arcus, we work with established public sector frameworks, including YorBuild3, Fusion21, and NHS Shared Business Services (SBS). These frameworks allow us to deliver efficient, compliant, and high-quality project services, from minor works to large-scale refurbishments and extensions. Frameworks provide a transparent approach to engagement, allowing us to meet procurement and compliance needs effectively while delivering added value and reliability for public sector customers.

CHOOSING ARCUS FM
Arcus FM is a facilities management provider dedicated to quality, sustainability, and customer satisfaction. Our innovative, technology-led approach and highly skilled workforce enable us to deliver services that go beyond the expected. By partnering with us, customers gain a trusted ally focused on enhancing operational efficiency, safety, and environmental impact.

To learn more about how Arcus FM can support your facilities management needs, please get in touch with our team today.