Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
Birmingham City Council has chosen Jadu’s Continuum CXM platform to deliver a new digital platform for its residents and businesses.
The platform allows users to track service requests in real time, meaning that, through the use of automatic notifications, users are aware of when their service status changes. Services on the new platform will be rolled out iteratively, with Highways and Parks set to be the first to launch in the spring of this year.
Paula Buckley, assistant director of Customer Service, said: “We want simple, clear and effective digital self-service for residents and businesses. Jadu will help us meet current customer expectations by keeping residents in the loop with their requests and enquiries in real-time. Providing updates at every stage and keeping users fully informed will help make digital services the preferred method of interaction.”
Birmingham City Council’s new website design was honoured at the Webby, Lovie and Plain English awards last year.
Paula Buckley wrote an article for Government Business on the importance of creating immediate dialogue between authority and residents through an easily accessible and mobile responsive council website. You can read that here.
Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
Just Lanyards is a subsidiary name of Gifts 2 Impress Limited, who have been trading for over 25 years, we therefore pride ourselves in having endless experience covering all aspects of the promotional merchandise industry.
UKREiiF has quickly become a must-attend in the industry calendar for Government departments and local authorities.
The multi-award-winning UK Construction Week (UKCW), is the UK’s biggest trade event for the built environment that connects the whole supply chain to be the catalyst for growth and positive change in the industry.
At GeoEnergy Design, we're on a mission to disrupt the traditional way heating and cooling ha
Professor Harith Alani, director of the Knowledge Management Institute at the Open University explains how AI can be used for good and bad.
Alex Lawrence, head of health & social care, techUK sets out techUK’s Five Point Plan for CareTech.