Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
Katherine Potter of the Forum discusses factors, including competition and customer choice, which affect planning for health authorities.
The Professional Planning Forum’s Phil Anderson talks about how flexible workload options can benefit councils trying to to deliver effective services while keeping costs at a minimum
Evidence shows that organisations that are making life easier for customers are facing financial pressures better. Katherine Potter from the Professional Planning Forum talks through some examples of firms that are successfully putting the customer first, and reaping the rewards
The Professional Planning Forum's Paul Smedley uncovers the secrets of five recent successful customer contact stories and finds that it’s not the technology but how it’s used
Winning public sector projects at the Contact Centre Innovation Awards put the customer at the heart of service transformation
Dave Vernon, of the Professional Planning Forum, looks at how new working practices are driving success in contact centres
Sue Robb of 4Children talks to Julie Laughton and Alison Britton from the Department for Education about the role of childminders in delivering the 30 hours free entitlement.
Qwello is a vertically integrated developer, manufacturer, operator and maintainer of public charging infrastructure using a highly innovative, practical and driver-friendly solution that provides local authorities and private organisations with fully privately funded innovative, user-friendly public on-street EV charging solutions.
Their groundbreaking approach prioritises innovation, practicality, and driver-friendliness, providing fully privately funded, user-friendly public on-street EV charging solutions to both local authorities and private organisations.
Food, Drink & Hospitality Week comes to ExCeL London on 25-27 March for three busy days of networking, product sourcing and learning about the very latest industry trends.
Join the digital, data and technology community at DigiGov Expo – where public sector experts and innovators gain knowledge to transform government services.
The Workplace Event 2024
In an era marked by rapid technological advancements, shifting workplace cultures, and an increased focus on employee well-being, The Workplace Event (TWE) 2024 emerges as a beacon of insight, innovation, and inspiration. Taking place from April 30 - May 2 2024 at the NEC Birmingham, TWE brings together over 5,000 workplace and facilities management professionals.
ICS.AI, a leader in UK public sector AI transformation, announces expanded partnership with Derby
Scotland is a captivating destination that offers ideal settings for corporate meetings and events, incentive trips, and association conferences. With its breathtaking landscapes, rich history, vibrant culture, and world-class facilities, Scotland has everything you need to ensure your event is memorable and successful.
Robyn Quick investigates how funding from the cancelled part of HS2 is being reallocated to road maintenance across the country.