Government Business

Going further to find your debtor
WM Investigation provides unparalleled tracing and investigation services

WM Investigation Services is a leading UK investigation company with the knowledge, skills and experience to respond quickly and efficiently to your needs.
 
We offer a range of services that includes tracing, information and evidence gathering as well as security consultation and our success rate represents excellent value for money to our clients.
 
Operating a network covering the whole of the UK, managed from our London headquarters by a highly experienced team of ex-police officers, WM Investigation Services consistently surpasses the expectations of our clients. Since the company was formed in 1989, we have successfully tackled an average of 10,000 cases a year, efficiently and cost-effectively.
Range of services:

  • Tracing
  • Process Serving
  • Investigation
  • Recovery and Repossession
  • Surveillance
  • Employment screening
  • Business screening
  • Business security

Tracing
With a success rate in excess of 80 per cent and a 'no trace, no fee' guarantee, WM Investigation Services offers the reassurance of experience, quality and cost-effectiveness. Tracing people who have disappeared, for whatever reason, represents a major part of our overall investigation service. We receive regular requests from friends and family members who have lost touch, but the bulk of our business relates to debtors who have run off without settling their dues.
    
Indeed, there can often be a criminal element to the traces we carry out and we are well equipped to handle such cases when they arise. Our client list in this area is broadly based and includes finance houses, insurance companies and solicitors, as well as individuals seeking missing spouses, witnesses or beneficiaries.
    
With years of police experience behind our management team, we are well versed in the use of all available information sources, supported by diligent and skilled fieldwork, to track people down and gather any relevant evidence along the way. Our methods have proven extremely effective and efficient, as borne out by our success rate, unsurpassed by anyone else in the business. And remember, if we don’t deliver a satisfactory outcome to your trace request, you don’t pay a penny.
 
Key Benefits of tracing services include:
1. Above 80 per cent success rate
2. No trace, no fee
3. Guaranteed accuracy by using two confirmations on every trace
4. Comprehensive report
5. Ex-police experience

PROCESS SERVING
Solicitors with court documents or important letters to serve have found WM Investigation Services a reliable, effective resource for carrying out this work. Where the target has gone missing, our tracing department gives us the advantage of being able to fulfil the entire job – trace and serve – without the need to bring in other agencies.
    
Regardless of the subject of the document – it could be anything from debt to domestic violence – it is a job that brings us into contact with the full spectrum of society and therefore requires an approach that is sensitive and adaptable.
    
We pride ourselves on the quality of our Proof of Service reports. Our staff are trained to keep a meticulous record of the entire chain of events leading up to and including the process serving, in order to provide an unambiguous and watertight affidavit/certificate.

Key Benefits of WM Investigation Services are:
1. Immediate response
2. Fixed fee
3. Backed up by first rate tracing service
4. Covering all of the UK mainland
5. High quality affidavit/certificate

INVESTIGATION
Our archives include cases where a limited enquiry to gather evidence from a few witnesses ended up as a fuller investigation, with a complete solution and successful trial. Our determination in every case, however large or small, is to get to the truth of the matter.   

Our experience and the skills of our staff enable us to offer a comprehensive service that brings to bear the full range of skills required for a thorough investigation. Our tracing service is second to none, our surveillance employs state of the art technology and the very latest techniques, and we have years of experience in conducting and leading on formal investigations, including statement taking and writing up evidence.
    
We act on behalf of both companies and individuals, for legal firms and the police. Whatever the case, we gather all the evidence we can and present our findings in a thorough written report, in a format suitable for submission to the appropriate forum, be that an industrial tribunal, a civil or criminal trial.

Key Benefits of investigation services are:
1. Cost effective
2. Ex-Police
3. Complementary range of investigation services and skills
4. UK-wide coverage
5. Comprehensive report

RECOVERY AND REPOSSESSION
The majority of cases we undertake involve motor vehicles where frontline collection and repossession agencies have failed to recover the goods. Our tracing service has an excellent track record in catching up with absconders and in most instances, once we have traced the vehicle or the asset, the problem ends and we recover possession of their property.
    
While most cases of this nature involve vehicles, it can apply to any property that has been taken against the terms of an agreement. We specialise in those agreements where an element of fraud is suspected. Repossession can be an extremely emotive issue for the guilty party and so it is essential that the agent carrying out the recovery is able to handle the situation professionally and with calm assurance to avoid an aggressive or threatening situation developing.
    
All the members of our recovery and repossession team have years of experience of handling such situations and are well trained in the tactics and temperament that lead to a successful recovery. Smartly dressed and courteous at all times, they are acutely aware that in carrying out this work they are representing our clients and are responsible for preserving their good name.

Key benefits of recovery and repossession include:
1. Proven ability to progress dormant accounts
2. Safeguards client image and reputation
3. Professional, courteous, unthreatening approach
4. Experience in handling both civil and criminal cases
5. Police trained personnel

ANTI-SOCIAL BEHAVIOUR RESOURCES
Noise nuisance, drugs, prostitution, racial harassment, abusive and threatening behaviour, juvenile nuisance and criminal damage are all issues we have helped our clients resolve in the last three years.
    
Working with local authority housing departments, RSL’s, private landlords and environmental health we have provided the expertise and resources to obtain the vital evidence needed to resolve even the most challenging of cases.
    
Our experienced surveyors visit every potential surveillance case and develop exactly the right solution to move the case forward. Deploying the very latest, state of the art covert surveillance equipment.
    
All of our equipment is available to buy or hire, keeping your capital costs to the minimum and your expenditure controlled.  Our fixed cost packages even include expert reviews of evidence gathered and the preparation of statements.
    
Noise nuisance is one of the most emotive issues facing our communities today and WM Investigation Services have the very latest in Digital Noise Monitoring equipment from Norsonic, available to buy or hire.

Key Benefits of surveillance include:
1. Cost effective
2. Skilled and experience staff  
3. Latest technology
4. Rapid response
5. Bespoke solutions

EMPLOYMENT SCREENING
A growing number of blue chip companies use WM Investigation Services to check the credentials of prospective employees, discovering that the money saved weeding out unreliable applicants is well worth the investment, and the same principle applies to employers of all sizes.
    
Falsifying the information on a CV is alarmingly commonplace and varies from lying about qualifications, to fabricating past jobs, sometimes even going as far as concealing time spent in prison. None of which may rule out a potential employee in your eyes – that is for you to decide. What we will do is provide you with all the evidence you need to make a sound judgement on the applicant in question.
    
Our trained Employment Screening team will spot the anomalies in an applicant's CV and this expertise is backed up with a questionnaire, carefully tailored to the job being applied for. Our questionnaire alone is often enough to ward off false applications, while genuine candidates don't even realise they are being screened. Where inconsistencies do occur, we can investigate further to ascertain the extent of the misinformation.
    
The results of the questionnaire are submitted together with our analysis of the CV and any further investigation to give a thorough profile of all job applicants, from entry level up to senior management.

Key benefits of WM Investigation Services include:
1. Reduced risk of employee claims and compensation
2. High return on investment
3. Comprehensive factual report
4. Peace of mind
5. Complies with Data Protection Act

For more information
If you wish to talk to WM Investigation Services about any of the above call Malcolm or Mark on 020 8381 2228
please quote ref: GB001.

 
< Prev   Next >


Visit the World of Learning website
Visit the Insight Show website