Government Business

Features
Acting on climate change
Cllr Paul Tilsley, deputy leader of Birmingham City Council, discusses the council’s proactive approach to tackling climate change
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Tackling water waste in the workplace
Claire Sweeney, water specialist at Envirowise, puts forward the case for addressing workplace water wastage
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Realising your green agenda
More and more companies are becoming aware of the impact they have on the environment. The office supplies industry is no exception
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Moving in the right direction
The public sector has made good progress in customer service – but further significant improvements are needed, says Robert Crawford of the Institute of Customer Service
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Contact centre planning
With around 500 delegates booked for the conference, exhibition and Gala awards dinner, Contact Centre Planning 2008 was the biggest event of its kind in Europe
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